Privacy Policy

Last Updated: March 5, 2026

At mbay (mbayoman.com), we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we collect, use, and safeguard your information when you shop for electronics and mobile accessories with us.

1. Information We Collect

To provide you with the best shopping experience, we collect the following information:

  • Personal Details: Name, email address, and phone number.
  • Delivery Info: Shipping address and location details (specifically for Muscat and across Oman).
  • Payment Information: Secure transaction details when you make a purchase.
  • Account Data: Information provided when you create a profile on our store.

2. How We Use Your Information

We use your data strictly for business operations, including:

  • Processing and delivering your orders from our Seeb Souq location to your doorstep.
  • Providing customer support via WhatsApp or email.
  • Sending order updates and promotional offers (only if you opt-in).
  • Improving our website interface and product selection.

3. Data Security & Protection

Your security is our top priority. We implement industry-standard measures to keep your data safe:

  • SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt all data transmitted during checkout.
  • Secure Storage: Your information is stored behind protected networks and is only accessible by a limited number of authorized personnel.
  • Regular Audits: We monitor our system for potential vulnerabilities to ensure your shopping experience is 100% safe.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal information to outside parties. We only share data with trusted partners who help us run our business, such as:

  • Delivery Couriers: To ensure your package reaches you in Oman.
  • Payment Processors: To securely handle your credit/debit card transactions.
  • Legal Requirements: We may release information if required by the laws of the Sultanate of Oman.

5. Your Rights & Choices

You have full control over your data:

  • Access & Edit: You can update your account details at any time by logging into My Account.
  • Opt-Out: You can unsubscribe from marketing emails by clicking the “Unsubscribe” link at the bottom of our newsletters.
  • Cookies: You can choose to disable cookies through your browser settings, though this may affect some website features.

6. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services or local regulations. Any changes will be posted on this page immediately.

7. Contact Us

If you have any questions regarding your privacy or our data practices, please reach out to us:

  • Email: helpmbay@gmail.com (or info@mbayoman.com)
  • Location: Seeb Souq, Muscat, Sultanate of Oman.